Glass and mirrors are the classic failure, and the manuals are unusually candid about it. Pudu's CC1 Operation Guide V4.2 warns that "pure black surfaces (such as baseboards), mirrored surfaces (such as walls), or fully transparent surroundings with a height between 14-22cm" may interfere with the robot's lidar reflection and cause abnormal movement, and recommends having the situation evaluated and, if necessary, modifying the environment with reflective stickers or materials. Read that height band again: 14–22 cm is where the laser plane sits. What stands at exactly that height in your building decides more about navigation than the marketing headline does.
Gausium goes further in the Phantas manual: if the environment is surrounded by glass walls or other highly permeable materials, "some of the S1 PRO sensors will fail to work", and using the robot there is not recommended. The troubleshooting table lists glass and transparent materials as a cause of a map that is "not clear or is ghosted" and gives the documented workaround — draw virtual walls to bound the map. This is a documentation-based assessment; but a manufacturer that writes its own sensor limit into the manual deserves the credit, because the alternative is a buyer discovering it on day three.
Our own machine is documented on the same question, and its answer comes in two layers. Nexaro's FAQ states that the laser distance sensor of the NR 1700 "may not detect some glass doors or glass walls", that the robot "detects any such transparent objects with its bumper sensor and navigates accordingly", and that glass can additionally be marked in the map as a no-go zone. The manual adds the inverse case: glass floors can be read as a drop, which stops the machine. So camera-free navigation does not exempt a robot from the glass problem — it moves the problem from the laser to the bumper, and the bumper solves it by touching the glass.
The second limit is the opposite problem: too little structure rather than too much. Laser localization needs geometry to match against. Nexaro's datasheet therefore specifies a maximum featureless open area of 12 m × 12 m for the NR 1700, alongside a maximum cleaning area of 1,000 m² per job, and the FAQ states the laser distance sensor detects surfaces up to 3 metres away. On the reach from the dock, the official sources disagree: the February 2025 datasheet footnote says a maximum distance to the charging station of 35 m, while the FAQ says the robot reaches points within a radius of up to 32 metres. Plan with the smaller number. In practice this is why an empty warehouse hall can be harder for a robot than a cluttered office.
The third limit is mundane and causes the most aborted runs: what lies on the floor. Pudu's CC1 guide asks for cables to be put away in advance so the robot does not drag them, specifies a minimum travel width of 70 cm with 75 cm preferred for long passages, and tolerates protrusions up to 8 mm while cleaning or 20 mm when only passing through. The MT1 brochure gives a minimum path clearance of 75 cm and names 20 mm thresholds and 35 mm grooves. The Phantas needs a 650 mm passage, and its 20 mm figure is easy to read backwards: Gausium's spec row is "Minimum Height of Detected Obstacles", the smallest thing the machine can see rather than the largest it can climb, while the manual separately permits doorsill protrusions of up to 3 cm. Its slope figure is a conflict between two official documents — the spec page says 5°, the manual forbids use above 8°. Chair legs, cable drums, pallet corners and a too-narrow aisle at the end of the rack: that is the list deployments actually fail on. Finally, sensors have to stay clean and dry — Gausium's troubleshooting names a dusty or blocked laser sensor as a cause of poor maps and prescribes a lint-free cloth, and states that Phantas sensors do not work properly outdoors in rain, fog or snow. Pudu, by contrast, claims in its official MT1 Max product deck stable mapping and positioning in heavy dust, fog and sandstorms, and recognition of scenarios from ultra-high ceilings and glass roofs to semi-open areas. Note precisely what that is: a claim about mapping stability, not a promise that glass surfaces are detected as obstacles. Pudu makes no such promise, and we do not either.